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View over Paris and the Eiffel Tower. View over Paris and the Eiffel Tower.
International Parcel service for service agreement customers

International Parcel

International Parcel allows you to ship parcels weighing up to 20 kg to recipients worldwide. We pick up your parcel and deliver it directly to the recipient’s service point, or in some countries the parcel is delivered to the recipient’s door. Bookings can be made via Pacsoft Online.

Become a service agreement customer
Benefits with International Parcel
  • Extensive coverage – International Parcel allows you to ship parcels to recipients worldwide*.
  • Straightforward – We collect your parcel and deliver it to the recipient’s service point.
  • Good control – With Pacsoft Online, our web-based transportation administration tool, you can book collections, print out shipping documents, create electronic advance notifications and produce reports.
  • Assistance with customs procedures – customs handling included: we produce export declarations for non-EU countries.
Send parcels weighing up to 20 kg to recipients anywhere in the world.

When you are sending parcels to recipients anywhere in the world, our International Parcel service is what you need.

International Parcel allows you to ship parcels to recipients anywhere in the world*. We pick up your parcel and deliver it to the recipient’s service point within a few days, depending on where in the world the parcel is to be shipped. In some countries, the goods are shipped to the recipient’s door.

Dimensions and weights

The following applies to deliveries to most countries*.

Dimensions and weight for International Parcel

Max. weight20 kg
Min. weight150 g
Max. length1.5 meter
Max. length + perimeter3 meter
Smallest dimensionsLength 14 cm, width 9 cm and height 1.5 cm

*If you send parcels to Finland, Denmark, Germany, Belgium, the Netherlands, Estonia, Latvia and Lithuania or Luxembourg, we recommend using MyPack Collect, MyPack Home or PostNord Parcel. You can search for country-specific information for details regarding the specific country to which you are sending goods.

Contents

International Parcel shipments may not have contents with a market value exceeding SEK 25,000/parcel. Our transports may not contain hazardous goods or so-called limited quantities of hazardous goods.
Information regarding what is classified as dangerous goods and so-called limited amounts is available.

Information about what is classified as forbidden content is available in our Special Conditions for International Parcel.

Booking

Pacsoft Online can be used to book collections, print shipping documents and create electronic advance notifications. Reports for checking and follow-up can also be generated.

Delivery

Delivery times vary based on where parcels are sent. You can search for country-specific information for details regarding the specific country to which you are sending goods.

Additional services

For some countries, PostNord can provide additional services for International Parcel. We can, among other things, help with customs procedures for shipments sent outside the EU, and you can take out a supplementary goods insurance.

Customs procedures outside the EUYou can request the following additional services in conjunction with export declarations to countries outside the EU:
  • Stamping of EUR certificate
  • Classification of product code
Goods insuranceWe assume responsibility for goods with a value of up to SEK 400 + SEK 40.5/kg. and you have the option to take out a supplementary goods insurance policy via PostNord. It covers all types of permitted goods and items, except for already damaged or used goods. When you order and print out your shipping documents in Pacsoft Online, you can choose to add goods insurance per item, or in your customer profile if you want to have goods insurance for each individual future shipment. Read more about terms and conditions for supplementary goods insurance.

Start sending International Parcel

International Parcel can be sent using Pacsoft Online. To use this service, you have to be a service agreement customer.

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