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We provide information and tips about how to prepare to send your consignment.

Shop our products online

Stamps, packaging and freight charges – information about which of PostNord’s products and services you can buy directly on the web is available here.


It is important that you write addresses correctly, so that your letters and parcels reach the right destination. Advice and tips about how to write the address so that your consignments arrive safely is available here.

What may be sent?

Content that is not allowed to be sent can be stopped, and as the sender, you are responsible for ensuring that what you send is not prohibited. Here we list what you may and may not send with PostNord.

Packaging tips

It is important to package consignments properly. PostNord’s tips and advice about how to package the items you want to send in the best and safest way possible are available here. 

Customs information

Tips and practical information about our customs services and everything you need to know before exporting or when sending a single consignment abroad.

Dimensions and weights

Information about the permitted dimensions, weights and volumetric weights when sending letters, parcels and pallets is available here.

Postal operator zone

A postal operator zone is an area on an item of mail that is left free from print, to allow space for the PostNord sorting code. Our recommendations for how large the area should be and where it should be positioned are available here.

Popular sending tools

Track letters, parcels and pallets

Track letters, parcels and pallets using the shipment-ID or the sender’s logistics customer number and reference.

Skicka Direkt

Pay freight online. Choose how you want to send and pay, and print out shipping labels.

Search letter-box or service point

Find the nearest mailbox or service point.

Search postcode and address

Search zip code or address within Denmark, Finland, Norway and Sweden.