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Prices and terms

When purchasing services from us, it is often important to know the terms and prices that apply. All our terms and conditions of service, price lists, postage tables, fact sheets and other terms and conditions are provided here, so that you can quickly find the information you need.

Our price lists and tables of postage prices for service agreement customers and direct-payment customers.

Price lists for services – direct-payment customers

Here we present price lists for customers who are not service agreement customers and instead pay via online banking or with a payment card.

Price lists for services – service agreement customers

As a service agreement customer of PostNord, you get attractive prices for your shipments. Here we present the price lists for service agreement customers.

Tables of postage prices

Postage tables that show what it costs you as a direct payment customer to send letters and parcels – both domestically and abroad – are available here. Direct payment customers are customers that do not have a service agreement with us but pay via online banking or payment card.

Prices for postage-paid packaging

Here we present information on prices for postage-paid packaging – choose from pre-franked, ordinary and padded envelopes in various sizes, for sending both domestically and internationally.

Terms and conditions for contractual and direct paying customers

General terms and conditions
Service terms and conditions

Here you can download the terms and conditions that apply to each service.

Service terms and conditions for service agreement customers

Service terms and conditions for direct-payment customers

Terms of use

Terms of use for you as a service agreement customer.

API and widgets (pdf)

PostNord Portal (pdf in Swedish)

Terms and conditions for purchases

Terms for you who buy services from us, apply from. May 1, 2022.

Terms and conditions for purchases (in Swedish)

Fact sheets

Here we present fact sheets for our services. You will also find drop-off points and letter areas.

To fact sheets

Fuel, sulphur and currency surcharge

PostNord is applying the conditions for Fuel-, Sulphur and Currency surcharge, which may be found in the General Terms and Conditions (PAKN) in PostNord's customer agreement.

More about Fuel, Sulphur and Currency surcharge

Flight surcharge

As a result of Covid-19 and the pandemic that has affected the whole world, air transport capacity has decreased and transport costs outside Europe have increased.

More about Flight surcharge

Capacity surcharges for service agreement customers

Capacity surcharges will be introduced for certain parcel services during the period 22 November 2021 to 14 January 2022.

More about Capacity surcharge

Are you not yet a service agreement customer with us but want to know more about what that involves?

Read more about the benefits of signing a customer agreement with PostNord.

Become a service agreement customer