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Import from another country

We guide you through the procedures when you as a private individual are receiving letters or parcels from other countries, or when importing goods bought online.

Payment of import VAT

By paying import VAT, you appoint PostNord as a direct customs agent. This means that PostNord, on behalf of the consumer, will arrange for necessary documents to be presented for approval to the Customs administration and for paying the statutory VAT.

Customs information

Tips and practical information about our customs services and everything you need to know before exporting or when sending a single consignment abroad.

Common questions and answers about VAT

Questions and answers on VAT, charges and important information when receiving goods and parcels from outside the EU. 

Which country are you receiving from?

In some cases, PostNord acts as a representative of the importer/exporter in Sweden, in which case it handles the customs clearance. The Swedish Customs Agency is the body responsible for answering queries concerning the rules governing imports into Sweden.

Search for goods codes at

The Swedish Customs Agency defines and charges customs duty, taxes and fees applicable in conjunction with the import and export of goods. This involves an additional cost for you and in some cases means that your shipment is opened and checked. Keep in mind that different countries have different conditions for importing goods. Find information about the applicable rules in various countries via the link below.

Search for different countries

Information by country