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Do you need to speak to someone at PostNord directly? Find contact information and customer service details here.

Contact us

Private

Telephone numbers and opening hours

Customer Service

Opening hours: Mon–Fri 8.00 a.m. – 5.00 p.m.
Telephone: 0771-33 33 10
From abroad: +46 771 33 33 10
Contact us by email

For technical inquiries about Riktiga Vykort and Skicka Direkt:
0771-37 10 15
From abroad: +46 771 37 10 15

Business

Telephone numbers and Opening hours

Customer Service

Opening hours: Mon–Fri 8.00 a.m. – 5.00 p.m.
Telephone: 0771-33 33 10
From abroad: +46 771 33 33 10
Contact us by email

For technical inquiries about Riktiga Vykort, Create mail-outs and Skicka Direkt:
Opening hours: Mon–Fri 8.00 a.m. – 5.00 p.m.
Telephone: 0771-37 10 15
From abroad: +46 771 37 10 15

Customer Service Logistic services


Parcels, Pallets and Express
Opening hours: Mon–Fri 8.00 a.m. – 5.00 p.m.
Telephone: 0771-33 33 10
From abroad: +46 771 33 33 10

Groupage
Opening hours: Mon–Fri 8.00 a.m. – 6.00 p.m.
Telephone: 040-680 31 00
From abroad: +46 40 680 31 00

Express and Courier:
Opening hours: Mon–Sun, 24 hours
Telephone: 020-96 96 96

Customer Service Pacsoft

Opening hours: Mon–Fri 8.00 a.m. – 5.00 p.m.
Telephone: 0771-33 33 10
From abroad: +46 771 33 33 10

Customer Service InNight

Opening hours: Mon–Fri 7.00 a.m. – 4.30 p.m.
Telephone: 0771-81 48 00
From abroad: +46 771 81 48 00

Stamps

Telephone numbers and Opening hours

PostNord Frimärken (Stamps)

Opening hours: Mon–Fri 8.00 a.m. – 3.00 p.m.
Telephone: 020-78 87 88
From abroad: +46 10 436 68 19
Contact us by email

Days when Customer Service is closed

We are closed during weekends and during below mentioned holidays:

New Year's Eve, New Year’s Day, Epiphany, Good Friday, Easter, Easter Monday, May Day, Ascension Day, Whit Sunday, National Day of Sweden, Midsummer Eve, Midsummer Day, All Saints Day, Christmas Eve, Christmas Day, Boxing Day​​​.

Forms

Different forms available for download.

Ombudsman

Find out more about our work with customer satisfacion.

Become a service agreement customer

As a service agreement customer you have the possibility to be invoiced.