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Contact us

Do you need to speak to someone at PostNord directly? Find contact information and customer service details here.

Private

Telephone numbers and opening hours

Customer Service

Opening hours: Mon–Fri 8.00 a.m. – 5.00 p.m.
Telephone: 0771-33 33 10
From abroad: +46 771 33 33 10
Contact us by email

For technical inquiries about Riktiga Vykort and Skicka Direkt:
Opening hours: Mon–Fri 8.00 a.m. – 5.00 p.m.
0771-37 10 15
From abroad: +46 771 37 10 15

Business

Telephone numbers and Opening hours

Customer Service

Opening hours: Mon–Fri 8.00 a.m. – 5.00 p.m.
Telephone: 0771-33 33 10
From abroad: +46 771 33 33 10
Contact us by email

For technical inquiries about Riktiga Vykort, Create mail-outs and Skicka Direkt:
Opening hours: Mon–Fri 8.00 a.m. – 5.00 p.m.
Telephone: 0771-37 10 15
From abroad: +46 771 37 10 15

Customer Service Logistic Services

Parcels, Pallets, Express, and Gropuage
Opening hours: Mon–Fri 8.00 a.m. – 5.00 p.m.
Telephone: 0771-33 33 10
From abroad: +46 771 33 33 10

Express and Courier:
Opening hours: Mon–Sun, 24 hours
Telephone: 020-96 96 96

Stamps

Telephone numbers and Opening hours

PostNord Frimärken (Stamps)

Opening hours: Mon–Fri 8.00 a.m. – 3.00 p.m.
Telephone: 020-78 87 88
From abroad: +46 10 436 68 19
Contact us by email

Days when Customer service is closed

We are closed during weekends and during below mentioned holidays:

  • New Year's Eve
  • New Year’s Day
  • Epiphany
  • Good Friday
  • Easter
  • Easter Monday
  • May Day
  • Ascension Day
  • Whit Sunday
  • National Day of Sweden
  • Midsummer Eve
  • Midsummer Day
  • All Saints Day

Forms

Different forms available for download.

Customer Ombudsman

Find out more about our work with customer satisfaction.

To Customer Ombudsman

Become a service agreement customer

As a service agreement customer you have the possibility to be invoiced.