What is PostNord Tracked Return Letter?
Do you need to offer your customers the opportunity to return goods simply and securely?
With PostNord Tracked Return Letter, you get a fast and traceable return solution from multiple countries in Europe.
Using PostNord Tracked Return Letter is easy. You provide your customer with a prepaid return shipping document that you can easily retrieve via Skicka Direkt Business or your own TA system. The customer then submits the return at any postal agent of their choice.
Countries from which you can send returns
Belgium, Bulgaria, Cyprus, Denmark (including the Faroe Islands and Greenland), Estonia, Finland (excluding Åland), France, Greece, Ireland, Iceland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway (excluding Svalbard), Poland, Portugal, Romania, Switzerland, Slovakia, Slovenia, Spain (excluding the Canary Islands), the United Kingdom, the Czech Republic, Germany, Hungary, and Austria.
Delivery time
The delivery time for PostNord Tracked Return Letter varies based on the country from which the return is sent.
How do I send
Send with Skicka Direct Business
Go to Skicka Direct Business to generate a return shipping document with a unique barcode. You can also use your transport administration (TA system) approved by PostNord. For returns that are to be sent from a non-EU country, you also need to provide your customer with customs documentation. This is generated at the same time as the freight label.
Specifications
Weight and Measurements
Length: at least 140 mm, max 600 mm
Width: at least 90 mm
Length + width + height: max 900 mm
Weight: max 2 kilos
General Service Information
Submission: Optional postal agent in the relevant country
Delivery: Delivery to the customer
Trackable: Yes
Delivery time: Varies based on the country from which the return is dispatched
Related Services
PostNord Tracked Letter
Traceable to more than 50 countries
PostNord Untracked Letter
Send easily at a cheaper price
PostNord Untracked Return Letter
Make it easy for your customers to send returns
Make it simple for international customers to send returns
PostNord Tracked Return Letter makes it simple for your international customers to send you returns.