ReceivingEverything you need to know about the collection, delivery and handling of your mail consignments.
How to collect your items
Information regarding everything you need to know about our mail delivery to multi-occupancy mailboxes, multi-family dwellings, mailboxes or your letter box is available here. You can also book rural mail carrier, direct delivery, or apply for rural mail service.
Missing, damaged or delayed consignments
Is your consignment missing or have you received a consignment that is damaged? Search for your consignment using Track letters, parcels and pallets, read about procedures for compensation and about submitting damage claims directly via our website. You can read our checklist, which contains information that is good to know before submitting a claim.
Do you want to make your company’s mail management more efficient, and have more time for your core business activities? We help you simplify your internal mail management with our services in the Mail Services range.