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Everything you need to know about the collection, delivery and handling of your mail consignments.

How to collect your items

Mail delivery

Information regarding everything you need to know about our mail delivery to multi-occupancy mailboxes, multi-family dwellings, mailboxes or your letter box is available here. You can also book rural mail carrier, direct delivery, or apply for rural mail service.

Are you receiving a consignment from abroad?

Read about the procedure when receiving consignment from abroad.


Do you want to receive your company’s letters in a single feed? We can help you with this, via our digitalization company PostNord Scanning.

Missing, damaged or delayed consignments

Is your consignment missing or have you received a consignment that is damaged? Search for your consignment using Track letters, parcels and pallets, read about procedures for compensation and about submitting damage claims directly via our website. You can read our checklist, which contains information that is good to know before submitting a claim.

Mail Services

Do you want to make your company’s mail management more efficient, and have more time for your core business activities? We help you simplify your internal mail management with our services in the Mail Services range.

Track and trace

Track letters, parcels and pallets using the shipment ID or the sender’s logistics customer number and reference.

Search letter-box or service point

Find the nearest mailbox or service point.

Calculate delivery times

Check how long it takes to send letters, parcels and pallets to Sweden, Europe and the rest of the world.