Flexible deliveries for your customers
A well-known brand
PostNord is one of Sweden's best-known brands, providing flexible delivery options that cater to various consumer needs and demands. We offer the best coverage of e-commerce deliveries across Sweden.
85 percent choose PostNord
We continuously monitor how our brand compares to our competitors. The majority of consumers in Sweden have PostNord as their first choice in the e-commerce checkout.
Svanen-labeled deliveries
We are the first logistics company to offer eco-labeled e-commerce transports. The Nordic Swan labeling makes it easy for consumers to choose a delivery that meets high standards for our sustainability efforts. Our eco-labeled delivery options are easily recognizable in the e-commerce checkout and the PostNord App
Broad and Flexible
We collaborate with reliable and well-known suppliers worldwide. Our product portfolio is complete regardless of target audience, delivery service, or country. We tailor our delivery solutions for your e-commerce, whether you want to offer delivery to the home, a parcel locker, or to one of our many agents
Our delivery options for webshops
Deliveries to parcel lockers
Your customers can choose when they want to pick up their delivery from one of our parcel lockers, which are available 24 hours a day at over 5,700 locations in the Nordics.
Collect at Service Point
PostNord Service Point is a service for companies that want to send parcels weighing up to 20 kg to addresses in Sweden and Europe. The parcels are delivered rapidly to the recipient’s chosen service point.
Collect in store
If you have both an online and a physical store, the Collect in Store service is for you. Let your customers choose whether they want to pick up their items directly in your store, increasing traffic to your physical location.
Home deliveries
Home is for businesses that want to send fast deliveries to the recipient's door. Your customer can choose the time and place, and doesn't even need to be home to receive the package.
Mailbox deliveries
We have two options for deliveries to the recipient's mailbox. MyPack Home Small goes to a service point if it doesn't fit in the mailbox. Varubrev can be left outside the door.
FlexChange
With FlexChange, the recipient receives a notification when the package is on its way and can then change the day, time, and place of delivery.
A Simpler Everyday Life for Your Customers
Being able to choose the delivery method themselves and receive clear and quick information about the status of their delivery is a crucial factor when today's customers select a delivery method. Through the PostNord App, your customers can easily track their deliveries.
PostNord App
The PostNord App is a convenient tool that customers use like a remote control for package delivery.
Through the PostNord App, they can:
- Track packages
- Receive digital notifications
- Pick up packages without identification when Mobilt BankID is used
- Sign for packages with Mobilt BankID, forward the notification, and allow someone else to pick up the package
- Move packages between service points
Additionally, they can see the package's size, keep track of the arrival date and time, track returns, and search for service points and opening hours.
Safer and More Flexible Pickup with Digital Identification
Digital identification, like Mobilt BankId and Freja is a secure alternative to physical ID. It gives recipients more flexible options to pick up their packages. It also makes it easier to pick up packages for someone else.
A Simpler Everyday Life for You as an E-Retailer
For those running an e-commerce business, our services mean simple administration, reduced hassle, and more time for you to develop your business.
The PostNord App has over three million users, which corresponds to about one-third of Sweden's population. 150 million packages are tracked by users in the app every year. For returns, you, as an e-retailer, can offer a QR code to consumers. Simple and paperless for both you and your customers.
Reduce Pressure on Your Customer Service
The PostNord App reduces pressure on your e-commerce customer service because consumers can find information about their package directly in the app.
Your customers can easily track packages, change pickup locations, and manage returns directly in the PostNord App.
Communication and Control Over Deliveries
In PostNord Portal Business, you can follow up on deliveries, notify your customers, generate reports, and more. We also offer the Track & Trace Premium service, where you can create an automated flow of notifications to your customers with your logo.