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Pack safely

It is important to pack the items you want to send correctly if you want them to arrive in perfect condition. Pack your parcel properly so that it can cope with knocks, vibrations and pressure.

Here are some tips and advice on how to pack the items you want to send in the safest way possible.

It is important to pack the items you want to send correctly if you want them to arrive in perfect condition. All parcels are handled using machines, transported by van and loaded along with goods of varying shapes, sizes and weights. For this reason you need to pack your parcel properly so that it can cope with knocks, vibrations and pressure.

Protect your item in the best possible way

Pack your items in something soft that is shock-absorbent. Place them in a solid box that protects them from being crushed. Protect any parts that stick out.

In our Packaging Guide we have given some examples of how to pack different objects.

Please note that these are only recommendations. It is the responsibility of the sender to pack the items correctly.

Download packaging instructions (pdf, Swedish only)

​​​​​Buy our postage-paid packaging materials or use your own materials

At our service points you can buy prepaid padded bags and boxes of various sizes, as well as our blue box without postage. Find out more here.

Customers are responsible for their undertakings regarding mail items. In particular, when submitting their mail items, they are responsible for ensuring that they meet the requirements of PostNord’s General Terms and Conditions for Business Customers (PAKN) and special terms and conditions for the services. The customer is responsible for ensuring that the contents of their mail item are packed in such a way that the item cannot cause damage in either undamaged or damaged condition.

What you can send

Prohibited contents can be stopped by PostNord or customs.
What may be sent?