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International letter service for companies

Business Reply Mail International

Get more responses to your mailings. Free postage and a pre-printed address make it easy for your customers to respond. You only pay for the responses you receive.

Get a Business Reply Mail service subscription

Benefits with Business Reply Mail International

  • Engaging – makes it easy for customers to reply to your offers.
  • Attractively priced – you only pay for the responses you get back.
  • Extensive coverage – works from all countries.
  • Fast – delivered as first class letters.
  • Straightforward – the customer can easily post the reply item.

Get more responses to your mailings

The Business Reply Mail International makes it easy for your customers to respond to a campaign, reply to a questionnaire or post an order. 

The Business Reply Mail International service makes it easy for your customers to respond to a campaign, reply to a questionnaire, send in an order or return a product. All you need to be able to offer the Business Reply Mail International service is to take out a Business Reply Mail service subscription. You can do this via your sales representative or by contacting our customer service. You can then use it in any country.

Business Reply Mail service in any format

You can choose whether you want your answers as an answer card, coupon or in an envelope. Business Reply Mail service is given a dedicated postal code, which you are given by us.  

Practical information

Directives regarding air freight goods

EU directives mean that, from April 29, 2010, shipments shipped by air have to be X-rayed to comply with air safety regulations. In cases in which X-rays cannot clarify the content of the consignment, it is, where possible, shipped using other modes of transport such as rail or road. As a result, the consignment will arrive later than expected. If that is not possible, the consignment will be returned to the sender.

What you are allowed to send

Business Reply items may only contain documents with no value. No goods.

Getting started with the Business Reply Mail International service

All you need to do in order to be able to offer your customers quick and easy returns is to obtain a Business Reply Mail service subscription. Your sales representative or our customer service can help you with this.

Related services

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Customer Return Letter

Make it easy for your customers to return goods without having to pay postage when handing in the consignment – at home and abroad. 

Mail services

Business Reply Mail Domestic

Business Reply Mail Domestic makes it easy for your customers to respond to a campaign, reply to a questionnaire, send in an order or return a product.

Mail services

Free postage

By using Free postage, you pay the postage costs for your customers when they respond to offers from you.