Free postageBy using Free postage, you pay the postage costs for your customers when they respond to offers from you.
Pay the reply service postage for your customers
By paying the postage, you make it easier for your customers to respond to an offer, submit a notification of interest or return shipments. You only pay for the responses you get back.
Makes it easy for customers to reply to your offers.
Customers simply write “FRISVAR” and the address details on an envelope.
You only pay for the responses you get back.
How it works:
- The customer writes “FRISVAR” on a blank envelope without stamps.
- The customer also writes the recipient’s (your) name and customer number, and a special reply service postal code and postal town, which you get via our customer service.
- The customer simply posts the consignment in a mailbox or hands it in at a partner outlet.
- Frisvar items with an envelope/packaging are usually delivered on the first or the second business day after they are posted or handed in. Free postage items without an envelope/packaging are usually delivered within three business days of being posted or handed in.
Minimum and maximum dimensions and weight
|Length||Min. 14 cm, max. 60 cm|
|Width||Min. 9 cm|
|Length + width + thickness||Max. 90 cm|
|Free postage can be used to
send items with a weight of
|Up to 2 kg|
For vouchers in newspaper ads, there is no specific minimum size, but it is standard practice not to make the vouchers smaller than the size of a business card.
The postage price is paid retrospectively for the reply mailings that are received.
Please see our general terms and conditions for further specifications relating to Free postage.
Domestic letter shipment
In order to allow us to plan and ensure your consignments arrive on time, you need to make a booking for large shipments.
API Find service points via post code
Enter a post code to find out which is the regular service point for the post code area. This service is handy if your customer service gets questions about regular service points.
The service can also be used for deliveries of PostNord MyPack Collect to Norway and Finland, since the parcels are addressed to a service point in these countries.