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Postman delivering letters in a mailbox. Postman delivering letters in a mailbox.
Letter service for individuals


Send letters weighing up to 2 kg to recipients in Sweden and the rest of the world.

To the webshop
Benefits with Letter
  • Straightforward – letters can be posted in any of PostNord’s numerous mailboxes or handed in at a service point.
  • Flexible – a letter can weigh up to 2 kg, which allows you to send small, thin letters as well as letters with larger contents.
  • Extensive coverage – send domestic and international letters to recipients in Sweden and also the rest of the world.
Send a standard letter within Sweden and to other countries.

With the Letter service, private individuals can send letters wherever they want. Letters can contain anything from a simple greeting to a light item. Letters can weigh up to 2 kg and can be posted in any of our mailboxes or handed in at a service point. 

Letter Domestic

Stamps, envelopes, and packaging with paid postage can be bought in the webshop. Letters can be posted in any of our mailboxes or handed in at a service point.

Sending international letters

All types of stamps can be used. Stamps with no denomination have the same value as the postage for a 50-gram domestic letter. Stamps can be purchased in the webshop. Write “Prioritaire” on the envelope or use our special cliché. Post the letter in any of our mailboxes or hand it in at a service point.

Delivery time

The delivery time varies between different countries. Letters are usually delivered within two business days in Sweden. Deliveries are made to European capital cities within two to four days. Check when your letter may arrive.

What you are allowed to send

More information about what you are allowed and are not allowed to send.

Practical information regarding international letters

Air cargo

Pursuant to the 2010 EU Directive, shipments transported by air have to be X-rayed to comply with air safety rules. If the X-ray does not provide sufficient information about the contents of the shipment, the shipment is sent using a different mode of transport, such as a rail or road. If that is not possible, the shipment is returned to the sender.

Customs information

When sending products to destinations outside the EU, you have to enclose special customs documents.
Customs procedures outside the EU.

Saftey declaration

When sending goods within the EU, you always need to include a safety declaration.
Safety declaration within EU (pdf in Swedish)

Do you want to send a letter?

Regardless of whether you want to send letters within Sweden or abroad, you can easily buy stamps, envelopes or packaging with paid postage directly in our online store.
To the webshop

Related services

Registered Mail Domestic

If you want to send something particularly valuable within Sweden.

Registered Mail International

If you want to send something particularly valuable to another country.

Letters and envelopes on a table.

Express Mail Domestic

Ensure the letter is delivered to the recipient in Sweden normally before 10 am on the first business day after posting.

A man shows his ID at a service point.

Cash on Delivery

Ensure payment for your letter before it is handed over to the recipient. When your recipient pays, the money goes into the bankgiro or plusgiro account you have stated.