Registered Mail Domestic

Send important documents and valuable goods in Sweden securely

Do you want to send important documents or valuable goods within Sweden? Then you can send them with Registered Mail Domestic. The consignment is only handed over to the recipient if confirmation of receipt and proof of identity is provided by the recipient. This ensures that the consignment always ends up in the hands of your intended recipient.

If the consignment is sent within Sweden, it usually arrives the next business day*.

What can the consignment contain?

Our registered services Registered items are available in three different variations.

• Registered mail: Value up to SEK 10,000*, max weight 2 kilos.
• Registered mail Extra: Value up to SEK 25,000*, max weight 20 kilos.
• Registered mail Return: Value up to SEK 10,000*, max weight 2 kilos. Registered mail return cannot be used by direct-payment customers.

*5,000 if means of payment.

How do I send it?

• Use Skicka Direkt on our web or Buy postage in our app to create and purchase the waybill. Print the label at home or at the nearest service point when handing in the item to PostNord. Only registered mail 2 kg is available when using our app.
• Visit on of our service points where you can pay and hand in the item.
• As a service agreement customer, you can create EDI using Skicka Direkt Business or another TA-system and pay postage using franking machine or via invoice.   

Are there any restrictions on what I can send?

You may not send items classified as dangerous goods. Read more about what you are not allowed to send.

What happens if the consignment is damaged or lost?

We provide maximum compensation of SEK 10,000 for Registered mail and registered mail return (25,000 for registered mail extra), or SEK 5,000 if the contents were means of payment. The compensation payable is calculated using the market value of the contents. If the market value is higher than the respective maximum sum defined below, no compensation at all is paid for loss or damage.

Do you need confirmation of receipt?

If you need proof that the recipient has received your consignment, you can purchase Advise of delivery.

Do you want to ensure that the registered mail is only handed over directly to the intended recipient?

If you want to ensure that only the recipient can collect the consignment, rather than an authorized representative, you can purchase Personal Delivery. 

Do you want to track your consignment?

If you have the consignment number, you can easily track your consignment within Sweden directly online.

If you need more information about Registered Mail Domestic​

• If you are a private customer, more information is available in the service terms (in Swedish).
• If you are a corporate customer, more information is available in the special terms and conditions for service agreement customers (in Swedish). Corporate customers with more than five Registered Mail items are welcome to hand them in at PostNords Service centers.

​*With the exception of certain geographical restrictions (pdf in Swedish).​