PostNord Parcel

We deliver your parcels to recipients in Sweden, Norway and to other countries both in and outside Europe, every working day.

Become a service agreement customer

Delivery of parcels from companies to companies

Do you want to send parcels to a company? Then our PostNord Parcel service is perfect for you. With PostNord Parcel, it is both easy and safe to send parcels from door to door.

Simple

We collect the parcels from you and deliver them straight to the recipients.

Smart

Skicka Direkt Business, our online transport management tool, allows you to keep track of shipping documents and all your deliveries.

Frequent

We deliver within Sweden before 6 pm every weekday. Are you in need of extra speed in deliveries you can use our additional services Before 9 or 12.

We distribute to recipient companies throughout Sweden every weekday; parcels are delivered before the end of the working day, by no later than 6 pm. See delivery times for other countries.

You can of course track your parcel all the way to its destination.

PostNord Parcel is never flown within Europe but is driven by cars and then with as environmentally friendly fuel as possible.

How to book such a transport

You can book your transport and print shipping documents via Skicka Direkt Business, our digital transport management tool. These are for service agreement customers.

If you are not a service agreement customer but want to pay directly and print documents online, you can use the Skicka Direkt tool. Only applies within Sweden.

Different conditions and prices apply for the two different tools.

Dimensions and weight for PostNord Parcel
Max. weight within Nordic region	35 kg
Max. weight outside Nordic region	31,5 kg
Min. weight	150 grams/parcel
Max. size	Length 1.75 meters; length + circumference 3 meters
Min. size	Length 14 cm, width 9 cm, height 1.5 cm

Collection

Parcels are delivered every weekday, in line with the following:

Before the end of the working day, by 6 pm at the latest within Sweden.
It takes an extra day to some destinations. View and calculate delivery times.
View and calculate delivery times for Sweden and to other countries.

Delivery is done to loading dock/reception/door

In cases when the parcel weighs more than 20 kg, PostNord will use wheeled equipment, such as a treadmill or stair climber. If we are not able to use the equipment, delivery will take place to the property front/ground floor/curbside.

Search for postal codes for PostNord Parcel

Notification

You can easily choose which type of notification you want to receive by marking your selections in Skicka Direkt Business. Applies within Sweden, to Norway and Finland.

Delivery Advise – the recipient is informed by text message or email about the day on which the parcel will be delivered.
Delivery Notification – the recipient is notified by text message or email that the parcel is on its way out. Also applies to zone 2–4.
Delivery Confirmation – notify the recipient by text message or email that the parcel has been delivered/collected. The message is sent once we have registered that the parcel has been handed over to the recipient

Additional services
Age check	Age check is used where there is a further requirement to check that the recipient is the right age to receive the delivery: 16, 18 or 20 years old. Applies within Sweden.
Before 9	Parcel is delivered to recipient before 09 AM on holiday-free Monday to Friday. The goods shall be labelled with a Before 9-label. This additional service can be added to a limited number of destinations. See delivery times. Applies within the Nordic region.
Before 12	Parcel is delivered to recipient before 12 AM on holiday-free Monday to Friday. The goods shall be labelled with a Before 12-label. This additional service can be added to a limited number of destinations. See delivery times. Applies within the Nordic region.
Climate Compensation	PostNord invests the full compensation in renewable energy production in developing countries. Fossil energy production is replaced by renewable. This is done with the help of UN-certified CDM projects (Clean Development Mechanism) via the company 2050.
Collect in Store	The additional service enables the Customer to choose which of the Customer’s collection points the parcel should be held at for collection. Applies within Sweden.
Collect in Store – Label only	Can be used if the Customer only requires notification by email or text, followed by collection from the Customer’s collection point. Applies within Sweden.
Dangerous goods LQ	You can send a certain limited quantity of dangerous goods. Information about dangerous goods can be obtained from MSB – Swedish Civil Contingencies. Check the relevant countries/postal codes (pdf in Swedish).
Delivery Change	You can change the recipient, the recipient’s address, return to sender, retention period before delivery. Applies within Sweden.
Delivery without POD	The parcel is delivered without the recipient personally accepting and confirming receipt of the shipment. Applies within the Nordic region.
DigitalLOCK	The item may be delivered to a place secured by a digital lock without the recipient having received the item personally and signed for it. Applies within Sweden.
Driver Notification	Recipient receives a phone call from driver before delivery. Applies within the Nordic region.
Early Collect	The recipient can collect the parcel at the service point chosen by the sender early on the next business day. We have Sweden's biggest network of collection points and are always close to your recipient. The recipient is notified via text message when the parcel is available for collection.
Extended retention time 14 days	The period of retention time is extended to 14 days. Applies within Sweden.
Fixed retention time 7 days	The recipient will not be offered an extension of their period of retention to 14 days. Applies within Sweden.
FlexChange	PostNord notifies the recipient for an agreement on delivery choice, for example, alternative time interval, deliver the parcel even if I am not there or extend the retention time to 14 days. Some of these delivery options are available after payment by the recipient. More information about the recipient’s delivery options. Applies within Sweden.
ID Check	The parcel is only handed out to the person who receives the goods against receipt confirmation and presentation of valid ID within the Nordic region (not to Finland). In Sweden delivery can, however, take place after presentation of a valid delivery code. This code is obtained through the recipient confirming their identity via Mobilt BankID in PostNord’s MottagarApp.
Insurance	Claims can be made if the contents are damaged or if all or part of the contents have been lost. The compensation is based on the value of the goods.
New delivery	The sender or recipient can subsequently request a new delivery attempt to the recipient’s delivery address.
Recipient freight	When your recipient is to pay for the shipping This requires that both the recipient and the sender are credit customers. Applies within Sweden.
Return to sender	Parcels that cannot be delivered to the recipient are returned directly back to the sender. Applies within the Nordic region (not to Finland).
Signature assurance	Signature assurance means the recipient cannot choose delivery without POD as a delivery option. Applies in Denmark.
Two delivery attempts	An additional delivery attempt is made the next business day if the parcel could not be handed over. Applies within Sweden.