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Business Reply Mail Domestic

Business Reply Mail Domestic makes it easy for your customers to respond to a campaign, reply to a questionnaire, send in an order or return a product.
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Increase response rates and strengthen customer relationships - cover the costs of domestic postage using business reply mail domestic

Do you want to make it easier for your customers to respond to a campaign, send an order or return a product? To do this, you can subscribe to the Business Reply Mail Domestic, Svarspost Direkt or Svarspost Inrikes.

Involved

Make it easy for customers to reply or to return a product.

Simple

The customer simply posts the consignment at a mailbox or hands it in at a partner outlet.

Affordable

You only pay for the responses you get back. Svarspost Direkt has a lower postage than Svarspost Inrikes.

How it works:

Svarspost Direkt – the service of choice for enveloped reply mail

  1. You enclose an envelope that is labeled with a pre-printed bar code and a stamping (provided by PostNord). The name of the recipient and the recipient’s full postal address is stated as the addressee.
  2. The customer simply posts the pre-printed envelope at a mailbox or hands it in at a local servicepoint.
  3. Business Reply Mail Domestic letters are usually delivered on the first or on the second business day after they are posted or handed in.
    if you have a P.O. Box as the recipient address, it will normally be distributed within a day, with the exception of certain geographical restrictions (pdf in Swedish).
  4. You can also use a reply card if the paperweight is at least 150 gram/m2.

Business Reply Mail Domestic letters may have a maximum weight of 250 grams and have a lower postage cost than other such reply services.

Svarspost Inrikes – for coupons and heavier letters

  1. You label your reply coupon/envelope, containing the offer, with a stamping, the recipient’s (your) name as well as the customer number and a special reply service postcode and postal town (provided by PostNord).
  2. The customer simply posts the reply letter at a mailbox or hands it in at a local servicepoint.
  3. Svarspost with an envelope/packaging are usually delivered on the first or on the second business day after they are posted or handed in.
    If you have a P.O. Box as the recipient address, it will normally be distributed within a day, with the exception of certain geographical restrictions (pdf in Swedish).
  4. Svarspost without an envelope/packaging are usually delivered within three business days of being posted or handed in.

Svarspost Inrikes can be used by customers to send reply mail with a weight of up to 2 kg.

Detailed information about Svarspost Direkt and Svarspost inrikes you find in the special terms and conditions.

See our price lists for service agreement customers.

Become a service agreement customer

If you want to use Svarspost Direkt or Svarspost Inrikes, you need a Business Reply Services subscription.
Become a service agreement customer

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