Dangerous goods
PostNord Groupage shipments are permitted to contain a limited amount of dangerous goods, with certain exceptions. More about dangerous goods.
Additional services for PostNord Groupage
Driver notification – within the Nordic region
The driver calls the recipient prior to the delivery attempt.
Fixed retention time 7 days
The recipient will not be offered an extension of their period of retention to 14 days. Applies within Sweden.
Extended retention time 14 days
The period of retention time is extended to 14 days. Applies within Sweden.
Delivery without a POD – within the Nordic region
The shipment can be delivered without the recipient having to personally accept and confirm receipt
Recipient Freight – within Sweden
Recipient Freight means that the recipient pays the shipping costs. The sender and recipient must be service agreement customers. If the sender enters the wrong customer number, the sender is instead invoiced for the service.
New delivery – within Sweden
The sender or recipient can use New delivery to subsequently request another delivery attempt to the recipient’s delivery address. Orders can be submitted to Portal Business or via customer service at 0771-33 33 10.
Sms/email or PostNord App notification – within Sweden
You can notify your recipient, or perhaps a third party, that the goods are on their way or have been delivered. We offer the following notification options via sms, email or PostNord App:
- Delivery advice (estimated delivery date)
- Delivery notification (delivery expected before the end of the business day)
- Delivery confirmation (the goods have been delivered/collected)
ID Check – within Sweden
This means that the goods are handed out to the recipient or his/her authorized representative if valid proof of identity is provided.
Pallet Exchange – within Sweden
A pallet transfer system is a system used to monitor pallet flows between customers who ship goods with the PostNord Groupage service and their recipient customers.
Private receiver direct delivery – within Sweden
Private receiver direct delivery (within Sweden) is used when the recipient is a private individual.
PostNord notifies the recipient on one occasion with a pre-arranged day of delivery, in a pre-arranged time slot. The recipient does not need to be present at delivery to confirm receipt of the goods.
Private receiver – within Nordic region
Private receiver is used when the recipient is a private individual. PostNord notifies the recipient on one occasion in order to agree on a delivery date and time slot. Notifications to the recipient include alternative delivery options. For more information about the recipient’s delivery options, see FlexChange.
Privat receiver* and ID Check – within Sweden
The goods is only handed out to the person who receives the goods against receipt confirmation and presentation of valid ID or a valid delivery code. This code is obtained through the recipient confirming their identity via Mobilt BankID in PostNord’s app.
Privat receiver* and Enhanced identification – within Sweden
Is used in the event of an extra need to check that the recipient personally receives the goods. The goods are only handed over if the recipient’s personal ID number matches the personal ID number on the ID.
Privat receiver* and Signature Assurance – within the Nordic region
Signature Assurance means that the recipient is not offered the opportunity to choose the "Delivery without signed confirmation” delivery option. The goods are delivered in return for confirmation of receipt being provided.
*A special agreement is required if you wish to use the additional service Privat receiver within Sweden.