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Additional service

Cash on delivery (COD)

With the Cash on Delivery service, your recipient pays for the letter or parcel before it is handed over.

When your recipient pays, the money is transferred to the bank or giro account you have specified. COD to outside of Sweden can be combined with MyPack Collect, max. NOK/DKK 25,000 or EUR 2,500.

How to send with COD

  • Use wrapping or packaging that protects the contents properly
  • Write the name and postal address of both recipient and sender
  • Print out the shipping label and enter all the COD details; it’s easy to do using our free-of-charge system Pacsoft Online or via
  • Skicka Direkt (Swedish only)
  • Book a collection or hand the shipment in at your nearest service point
  • Save the receipt

Contact us

If you want to know more about the service or have questions, don't hesitate to contact Customer service.