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RECEIVING/Mail delivery

Insufficient postage on letters

People sometimes make mistakes and put the wrong postage on letters. What happens in the case of insufficient postage being used?

If the postage that has been used is too low, we charge a fee via post-payment. Post-payment means that you have to pay for a letter that has insufficient or no postage paid, after it has been delivered.

Post-payment for senders

You as the sender must make a post-payment because a consignment that you sent did not have sufficient postage.

The fee consists of the difference between the already paid postage and the correct postage, plus a handling fee of SEK 44 for the first letter (plus SEK 11 per subsequent letter).

Post-payment for recipients

If a letter that has insufficient or no postage paid does not state the sender, you as the recipient must make a post-payment.

The fee consists of the difference between the already paid postage and the correct postage, plus a SEK 22 handling fee. You receive information about the amount and how the payment can be made in a letter that is sent to you.

 

Do you want to make it easy to ensure the correct postage?

You can check the postage for your specific consignment in our postage tables for domestic and international letters and parcels.