Skip to content Go to main navigation Go to language selector

This website uses cookies. Certain cookies are necessary for the website to work optimally. Others are used to optimize your user experience and enable us and our partners to provide you with relevant advertising. By clicking “I consent”, you consent to our use of cookies and processing of your personal data according to our privacy policy, which you can read here. In it, you can also read more about how you can erase or block cookies and revoke consent. Read more about our privacy policy and cookie policy.

Människor i butik.
The mail gets through, wherever you are living, thanks to Poste Restante

Poste Restante

Are you temporarily living at another address, or do you currently have no permanent address at all? Then you can use Poste Restante.

With Poste Restante, you receive mail as usual, even though you are temporarily residing away from home or do not have a permanent address.

How to use Poste Restante

Your letter is addressed as follows:

  • Your name
  • Poste Restante (written in the street address field)
  • Postalcode (the right postalcode can be found here: Search for postalcode.)
  • Postal town

The mail can be collected from the nearest partner outlet. To collect your mail, you state your name and show your ID. Any mail that is not collected is returned to the sender after 30 days.

Can Poste Restante consignments be sent anywhere?

No, to find out where you can retrieve your mail, you can use the Search for postal code and address function. In the “Search postal code or address” field, you can enter "Poste Restante” to obtain a list of the postal towns in which the service can be used. In order to then get information about the nearest distribution point for your mail, you can go to Search for service point and enter the postal code for one of the locations where the service is available.