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Valid forms of ID

You have to show a valid ID when you collect Parcels, Registered Mail or Cash On Delivery items at PostNord servicepoints.

  • The name on your ID has to match the name on the label.
    If anything on the label has to be changed, contact our Customer Service.
  • Your ID should not have passed its expiry date.
  • The ID should be in its original condition, without any damages.

Following IDs are valid at PostNord:

  • Swedish driver's license.
  • Swedish EU passport.
  • Freja eID. Note: Only applies to Parcels.
  • National ID card issued by the Swedish Police.
  • ID card issued by the Swedish Tax Agency.
  • SIS-marked ID card.
  • National ID card issued in a country in the Schengen area*.
  • Foreign EU passport.
  • Foreign passports, outside the EU.
  • LMA card issued by the Migration Board. Note: Only applies to Registered Mail sent by the Migration Board.

We also offer identification with BankID, possible through the PostNord App. Download in AppStore and Google Play.

*Countries in the Schengen area:

Austria
Belgium
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Iceland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Switzerland
Slovakia
Slovenia
Spain
Sweden