Information regarding everything you need to know about our mail delivery to multi-occupancy mailboxes, multi-family dwellings, mailboxes or your letter box is available here. You can also book rural mail carrier, direct delivery, or apply for rural mail service.
Do you need to register a change of address or order mail forwarding? Do you have questions about the procedures in the event of death, mail storage or how to send mail to someone who does not have a permanent address? Information about all our handling of mail is available here.
Is your consignment missing or have you received a consignment that is damaged? Search for your consignment using Track letters, parcels and pallets, read about procedures for compensation and about submitting damage claims directly via our website. You can read our checklist, which contains information that is good to know before submitting a claim.
You now no longer need to wonder when your parcel will arrive or where it has gone. Our app makes it easy to shop online and has all the functionality you need to keep track of parcels that are on their way to you. You can quickly find out where a parcel currently is and when it is expected to arrive.