To ensure that the items you send arrive without having been damaged, it is important that you pack your consignment properly. All parcels are processed using machines, transported by vehicle and loaded together with other goods of various sizes, shapes and weights. We therefore recommend that you pack parcels really well, so that they can withstand shocks, vibrations and pressure.
Protect your goods in the best possible way
As the sender, you are responsible for packing your consignments correctly. Here we provide our top tips regarding how to pack your parcels safely:
- Pack the items in something soft, to dampen shocks. Put them in hard cardboard, to protect them from being squeezed. Protect protruding parts and take into account the item’s fragility, weight and shape.
- If you send several items in the same box, it is important that each of them is properly packed in separate packaging, so that they do not damage each other. They may need to be separated by partitions.
- Fill your parcel with cushioning material, so that it does not become compressed if it ends up under heavier goods.
- Attach small and heavy objects to larger sheets, so that they can be fixed in the box and do not damage the box from the inside.
- Lock all objects that have adjustable joints or wheels in a suitable way so that the product does not change position during transport.
- You can put a business card or a copy of the address label in the box. This makes it easier for us if the address label comes loose during transportation.
- Check that the packaging is not damaged when the goods are handed in to us, as the contents can damage other goods, staff or machinery. Compensation is not provided by PostNord Logistics for damaged packaging.
We have put together a special guide with recommendations about how to best pack different types of objects. You are welcome to take a look at the Packaging Guide (pdf in Swedish) before you send parcels with us.
You can purchase our packaging with prepaid postage or use your own packaging
At our service points, you can buy padded bags and boxes of various sizes, with prepaid packaging. Find your nearest service point. You can also purchase packaging with prepaid postage in our online store.
Are you still unsure how best to pack your consignment?
You can contact customer service and we will be happy to help!