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Track and trace letters, parcels and pallets

Track letters, parcels and pallets by their item ID number, or use the sender's logistics customer number and reference. You can also track with your cell phone number and notification code.

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Important information

From October 1 2020, it will not be possible to search for reference and SMS numbers. For searches with Shipment-ID, it is possible to use Track and trace letters, parcels and pallets.


If you are a sender and want to track with reference you can do so in PostNord Portal Business.

Have you received an SMS code and want to track your shipment without the full shipment number? Download our app and register to see which shipments are on their way to you. If you have any questions, please contact our customer service.

Did you know you can trace your parcel in our app?

You can quickly find out where a parcel currently is and when it is expected to arrive. With BankID you or the person collecting your parcel can do so without identification. You simply show the notification in the app.