Your customers want to have control over their purchases themselves and know when, where and how their delivery will take place. They also want to easily be able make changes to the delivery and know how much the purchase will cost. The delivery should therefore be considered to be an integral part of the product, and to match the shopping experience.
Holistic e-commerce solutions – from purchase to delivery
Deliveries are playing an increasingly important role in the consumer experience when purchases are made online. How you deliver is at least as important as what you deliver. The consumers of today are knowledgeable, aware of their options and want great freedom and choice.
This always involves finding the right balance between speed, precision and cost. PostNord focuses on developing the consumer journey before the purchase, after the purchase and after delivery, helping you create loyalty that gives rise to further purchases and recommendations. We know how you need to interact with today’s e-consumers, on their terms.