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PostNord’s housing database

PostNord Sverige AB uses an electronic housing database, which lists the addresses of all persons registered in Sweden, to facilitate sorting of mail, mapping  mail distribution routes and to ensure that mail forwarding and holding run smoothly.

Personal identity number

The address to which an individual wants to have his or her mail delivered is recorded in the housing database. The database can only be searched by address – not by name – and the registered individuals have no unique identity in the database. No personal identity numbers are listed in the housing database to which mail carriers have access. The database does not address where individuals live – just where they want their mail to be delivered – and generally cannot, for example, connect someone’s primary residence and vacation house. Because a secure form of identification is crucial, the personal identity number is used for quality assurance for distribution of forwarded mail. The personal identity number is provided when forwarding is requested and the information is concealed from the mail carrier offices. While mail is being forwarded, the system can connect the two relevant addresses.

Information about forwarded mail stays in the database as long as it is relevant. Thereafter, the housing database does not indicate where someone has moved. (Such information can be obtained from the tax authorities.) The housing database has some space in which to write. There, mail carriers can write down instructions or make note of where the mailbox is located, for example.

No information is released to third parties

Information for the property database is obtained from the change of address notifications submitted to Svensk Adressändring AB, or directly to PostNord. Mail carriers can also change the information in the database themselves if they are informed that an individual(s) is (are) moving in or out. Personal data in the housing database is not usually given to a third party (except for certain authorities) and is not sold for marketing purposes. However, addresses of certain types of buildings may be used for such purposes (“To the homeowner on Strandvägen 7”).
Information in Posten’s housing database is regulated by the Personal Data Act (PLU).

Free excerpt from the database

Once per calendar year, you are entitled to request a free excerpt from PostNord’s housing database regarding your information. If you would like an excerpt, write to PostNord Sverige AB, Personuppgiftsombudet, 105 00 STOCKHOLM. Only the addresses you disclose can be searched, and for safety reasons, the excerpt will be sent to the relevant address. Naturally, you are entitled to have wrong or misleading information corrected. If you have questions about the database, contact the personal data representative at the same address.