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Collection request

Let us collect your parcel from any sender. We call this Return engagements or Collection Request

With Return engagement, former Collect and Return, you don’t have to keep everything in stock. Sell through your website and let us collect the goods from the manufacturer. You cut out the middleman and reduce lead times.

This is how it works:

  • Book before 3:30 p.m. via Pacsoft Online
  • We collect the goods on the next business day
  • The sender sends an SMS text or e-mail when the parcel is ready for collection
  • You can track every parcel via Track and Trace

Collection Request is an additional service available with the following services: 

  • PostNord Parcel, PostNord Parcel 09, PostNord Parcel 12
  • PostNord Pallet
  • DPD (service is called Collection Request)