Your e-commerce saves time and money
Our digital return solution is easy for you to implement – no development required. Our solution frees up time from your customer service, which does not have to deal with matters related to returns. The return page takes care of that. You do not need to send a paper form or a return label in your deliveries, as it is all handled digitally.
All parcels should arrive, and sometimes go in return. Can you offer a seamless returns experience? That experience can also lead to increased conversion and higher customer loyalty. Try our digital return solution free of charge for two months.
This is how our return solution works
- We set up a return page for your website, which is adapted to your needs and wishes. No development required.
- You link to the return page in your channels – for example website, social media or newsletter.
- Your customers fill in the form on the returns page and receive a QR code for returns.
- The customer shows the QR code to one of our service points, who prints out the return label and receives the parcel.
- The return can go via PostNord regardless of which supplier was used when the item was delivered to the customer.
Get started right away – free trial
Fill in the form and we'll tell you more – and help you get started. Try free for two months. After that, the price is approximately SEK 850* per started month, no commitment period. The form is not binding. *Exact price in SEK is set based on EUR 79.
With Collection Request you do not have a large stock. We will pick up your package from any sender.
PostNord Return Drop Off
Makes it easy for your customers to return parcels weighing up to 20 kg and gives you full control over your returns.