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MyPack Box

Offer your customers a simple, safe and flexible way to pick up their deliveries with MyPack Box. Your customer can choose when they want to pick up their delivery in one of our parcel lockers which are available 24 hours a day at over 5700 locations in the Nordics.
"Send parcels with fast deliveries to parcel lockers in the Nordics."

What is PostNord MyPack Box?

MyPack box is for you who want to offer your customer a flexible and accessible delivery location for parcels, up to 20 kg, in the Nordics. Parcels are delivered to one of our parcel lockers that are available at over 5700 locations in the Nordics and the recipient chooses the parcel locker that suits them best. Our parcel lockers are strategically placed to be close to customers in residential areas our natural meeting points where many people pass in everyday life.

Using MyPack Box, you can follow the package’s path from the time we collect until it is picked up by the recipient. The recipient receives a notification via sms, email or PostNord App when a parcel is ready for pickup in the parcel locker that they have chosen.

You need to be a service agreement customer at PostNord in order to use MyPack Box.


In Sweden, parcels sent with MyPack Box are delivered to the recipient’s parcel locker within 1-2 working days. Outside of Sweden, parcels are normally delivered within 2-6 working days.

Longer delivery times are applicable for certain locations and countries.

MyPack Box can be sent to: Sweden, Norway, Denmark and Finland.

For all other countries, we recommend that you use services MyPack Collect or International Parcel.


Parcel lockers located outdoors are available 24 hours a day. If a parcel locker is placed indoors, the same opening hours apply as the property where it is placed.

Saturday delivery

With Saturday delivery you, as an e-commerce company, can offer your customer the possibility of receiving their ordered goods on Saturdays instead of having to wait out the weekend. Saturday delivery is currently available in Sweden. Saturday delivery is combined with MyPack Box and means an extra delivery day to parcel lockers at no extra cost.

The Nordic Swan Ecolabel

MyPack Box is one of our services that is delivered with a Nordic Swan Ecolabelled transport. The Nordic Swan Ecolabel makes it easy for consumer to choose a more sustainable delivery for any goods purchased online.

How do I send

Send using Skicka Direkt Business

Use Skicka Direkt Business to book pickups, print shipping documents and create electronic pre-notifications for MyPack Box. You can also download reports for any follow-ups. It is possible to use a separate TA-system approved by PostNord.






See our current prices for service agreement customers.

Weights and measures – within the Nordics

Length: min 14 cm
Width: min 9 cm
Height: min 1.5 cm

Length: max 60 cm
Width: max 42 cm
Height: max 49 cm
Weight: max 20 kg

General service information

Pickup: Pickup included, PostNord's parcel lockers
Delivery: PostNord's parcel lockers
Traceable: Yes
Domestic delivery time: 1–2 working days
Delivery time abroad: 2–6 working days

Send parcels to a recipient’s parcel locker within the Nordics

Fast and convenient deliveries to parcel lockers. You need to be a service agreement customer to be able to use the service.

Become a service agreement customer
Become a service agreement customer