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First Class Mail International

Send international business letters weighing up to 2 kg directly to your customers’ mailboxes.
Become a service agreement customer
"For everyone who needs to send business mail directly to their international customers’ mailboxes."

What is First Class Mail International?

First Class Mail International is a service for everyone who wants to send business letters weighing up to 2 kg to addresses around the world. First Class Mail is easy to frank using our Port Payé block labels or a franking machine. Franked mail can then be dropped off at one of our service points or mail terminals. First Class Mail franked using a franking machine can also be mailed in any mailbox.

To utilize this service, you need to be one of our service agreement customers.

Delivery inside and outside the EU

First Class Mail International sent within the EU is normally delivered within 2–6 business days. Delivery times to other countries vary.

When sending goods within the EU, you must always attach a security declaration. When sending goods to destinations outside the EU, you must always affix a shipment ID and a unique bar code to the package. You can easily prepare address labels and customs documentation using our cost-free Skicka Direkt Business tool.

Find out more about customs procedures outside the EU.

Air transport directive

As from April 29, 2010, all shipments transported by air must be X-rayed in order to fulfil the air safety regulations pursuant to the applicable EU directive. In the event that the X-ray is unable to establish what the shipment contains, it will be transported by other means – road or rail, for example – instead. If this is not possible either, the shipment will be returned to you.

How do I use this service?

Send using Port Payé

Mark the envelope “PRIORITAIRE" and affix a Port Payé block label beside the postage. Port Payé shipments can be handed in at our service points and mail terminals.

Send using a franking machine

You can also use a franking machine to frank First Class Mail. These machines are simple to use and ensure that you always have easy access to the right postage. Franked shipments can be posted in any of our mailboxes or handed in at a service point.



See current prices for service agreement customers

Weights and measures

Length: minimum 140 mm, max 600 mm
Width: minimum 90 mm
Length + Width + Height: max 900 mm
Weight: max 2 kilo

General service information

Drop off point: Mail pickup, service point, mail terminal
Point of delivery: Postbox
Traceable: No
Delivery time: Depends on the country

Send First Class Mail directly to your international customers’ mailboxes

To utilize this service, you need to be one of our service agreement customers.

Become a service agreement customer
Become a service agreement customer