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Domestic letter service for businesses

Business Reply Mail Domestic

Business Reply Mail Domestic makes it easy for your customers to respond to a campaign, reply to a questionnaire, send in an order or return a product.

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Benefits with Business Reply Mail Domestic
  • Involved – make it easy for customers to reply or to return a product.
  • Simple – the customer simply posts the consignment at a mailbox or hands it in at a partner outlet.
  • Affordable – you only pay for the responses you get back. Svarspost Direkt has a lower postage than Svarspost Inrikes.
Increase response rates and strengthen customer relationships – cover the costs of domestic postage using Business Reply Mail Domestic

Do you want to make it easier for your customers to respond to a campaign, send an order or return a product? To do this, you can subscribe to the Business Reply Mail Domestic, Svarspost Direkt or Svarspost Inrikes.

How it works:

Svarspost Direkt – the service of choice for enveloped reply mail.

  1. You enclose an envelope that is labeled with a pre-printed bar code and a stamping (provided by PostNord). The name of the recipient and the recipient’s full postal address is stated as the addressee.
  2. The customer simply posts the pre-printed envelope at a mailbox or hands it in at a partner outlet.
  3. Business Reply Mail Domestic letters are usually delivered on the business day after they are posted or handed in*.

Business Reply Mail Domestic letters may have a maximum weight of 250 grams and have a lower postage cost than other such reply services.

*With the exception of certain geographical restrictions (pdf in Swedish).

Svarspost Inrikes – for reply cards, coupons and heavier consignments.

  1. You label your reply consignment, containing the offer, with a stamping, the recipient’s (your) name as well as the customer number and a special reply service postcode and postal town (provided by PostNord).
  2. The customer simply posts the reply consignment at a mailbox or hands it in at a partner outlet.
  3. Svarspost consignments with an envelope/packaging are usually delivered on the business day after they are posted or handed in. Svarspost consignments without an envelope/packaging are usually delivered within three business days of being posted or handed in.

Svarspost Inrikes can be used by customers to send consignments with a weight of up to 2 kg.

Dimensions

Max. dimensionsLength 60 cm
Width+length+heighNo more than 90 cm
Min. dimensionsLength 14 cm, Width 9 cm

For other specifications regarding Svarspost Direkt and Svarspost Inrikes, please see our general terms and conditions (pdf in Swedish).

If you want to use Svarspost Direkt or Svarspost Inrikes, you need a Business Reply Services subscription.

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Related services

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Free postage

By using Free postage, you pay the postage costs for your customers when they respond to offers from you.