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PostNord Return Drop Off

We make it straightforward and safe for your customers to send returns.


  • Simple – you simply need to give your customer a return shipping document and instructions.
  • Safe – you and your customers have full control of the returns and can track them all the way.
  • Smart – straightforwardness and certainty for customers.
Simple and safe returns for you and your customers

Do you have a need to offer your customers the option to return goods in a simple and safe way?

PostNord Return Drop Off enables you to make it easy for your customers to return parcels and gives both you and the customers full control over returns.

Using PostNord Return Drop Off is simple. You provide your customer with a return shipping document and instructions regarding how to make returns. The customer hands in the shipment at the nearest partner outlet and soon the goods are returned to you.

Maximum dimensions and weight

Each parcel may have a maximum weight of 20 kg
Nordic regionLength max. 1.5 meters and length + perimeter = 3 meters
EuropeLength max. 1 meter and length + perimeter = 2.5 meters

Related Services

PostNord Return Pickup

For returns of heavy shipments or if the consumer wants the returns collected from his/her home address.