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Sending items to children

It is important that you write the child’s full name, and bear in mind that the child needs to show valid ID when collecting Registered Mail, parcels or Cash on Delivery items.

Are you send​ing a parcel to a child?

Make sure that you write the child’s full name, and please note that the child needs to show valid ID when collecting Registered Mail, parcels or Cash on Delivery items.

Read more about the rules that apply when parents are collecting mail items for their children.

Mail items addressed to children:

  • Children with valid ID are entitled to sign for and collect Registered Mail, parcels and Cash on Delivery items.

If the child has no ID:

  • A parent or guardian can collect parcels and Cash on Delivery items by showing their ID and proof of custody/guardianship.
  • Registered Mail requires that both parents (if both have custody of the child) sign for the item and show their ID and proof of custody/guardianship. It is not necessary for both to be present, but the person collecting the item must have the other person’s ID with them and their signature on the notification.

Read more about ID when collecting Registered Mail, parcels and Cash on Delivery items.