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Addressing mail

When you are addressing a mail item, write the person’s full name, not a nickname or an abbreviation. Remember to write out the sender’s name clearly and in full.

Make sure you address mail correctly so that your letters and parcels can reach the correct recipient.

Addressing mail

When you are addressing a letter or parcel, it is important to write the person’s full name, not a nickname or an abbreviation. Remember to write out the sender’s name clearly and in full.

It is important that the name on the mail item is the same as that on the recipient’s ID.

Sending letters and parcels to children

Make sure that you write the child’s full name, and please note that the child needs to show valid ID when collecting Registered Mail, parcels or Cash on Delivery items.

If the child has no ID

  • A parent or guardian can collect parcels and Cash on Delivery items by showing their ID and proof of custody/guardianship.
  • Registered Mail requires that both parents (if both have custody of the child) sign for the item and show their ID and proof of custody/guardianship. It is not necessary for both to be present, but the person collecting the item must have the other person’s ID with them and their signature on the notification.

Read more about ID when collecting Registered Mail, parcels and Cash on Delivery items.