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Terms and conditions for business

When you purchase services from us, it is important for you to know which terms and conditions apply. Here we have gathered our terms and conditions allowing you to quickly find what you are looking for.

General terms and conditions

Businesses, governments and organizations that have agreements with us are subject to our general terms and conditions.

General terms and conditions (PAKN) (Swedish only)

Special terms and conditions

Here you can download the terms and conditions that apply to each service.

Special terms and conditions for service agreement customers (Swedish only)

Other terms and conditions

Terms of Use

Widget and web services
Customer Portal (Swedish only)

Terms and conditions for purchase of services or with account on postnord.se

Terms and conditions for purchases on postnord.se
Terms and conditions for postnord.se business accounts (Swedish only)

Terms and conditions when signing an additional cargo insurance

Summary of insurance terms and conditions (Swedish only)
Complete terms and conditions for insurance for service agreement customers (Swedish only)​